1) Lingerie is non returnable in order for us to maintain better customer experience and hygiene
2) If in case the size is not right, we will exchange with below mentioned conditions for Bra only :
a) Item should be as it was received in brand new condition.
b) All tags and labels should be intact and attached to the merchandise.
c) Original packaging should be intact.
d) Cost of shipping the product back to our warehouse has to be borne by the customer.
e) Exchange on size issues will be entertained only once.
3) No return or refund policy applies on the Lingerie category of items except for the circumstances below:
a) Damaged item was received.
b) Wrong size than what was originally ordered was shipped.
c) Incomplete order was shipped
d) Cost of return shipping in any of the above conditions will not be borne by Brandeecom.com
4) Consumable items in the beauty and baby category are non returnable or refundable under any circumstances.
5) Items in the safety category (PPE Kit, Masks etc) are non returnable for the safety of everyone.
6> Panties are not exchangeable for sizes also.
5 SIMPLE STEPS TO EXCHANGE OR RETURN YOUR GOODS
Inform us by email within 2 business days of receiving the parcel on firstname.lastname@example.org or call us on +91-7676714503. If we are not informed within the said period, the merchandise is considered sold.
Please await an email confirmation from our end for initiating the return.
Please seal the package properly and courier it to us at:
#357, G-01, San Diego Building, 1st Block, Koramangala
Bengaluru, Karnataka 560034
Please send us an email to inform us about the return with your order number as the subject line and tracking details in the body of the email.
Once we receive the product/s, it will take 24-48 business hours for us to do a quality check, post which we will call you or email you for the exchange